Privacy policy

Table of contents:
– Information on the processing of your data by FORUM MEDIA GROUP GMBH
– What data we collect in detail and how we use it
– Information about cookies and integrated applications
– Technical notes for privacy settings

This service is brought to you by

Mandichostraße 18
86504 Merching
Email: datenschutzbeauftragter(at)
Tel.: +49 8233-381-123

Data protection officer

Datenschutzkanzlei Lenz GmbH & Co. KG
Sven Lenz
Bahnhofstraße 50
D-87435 Kempten (Allgäu)
Telefon: +49 831 930653-00


This website is brought to you by FORUM MEDIA GROUP GmbH. We take data protection seriously. The collection of your data takes place in accordance with statutory regulations. In the following we would like to show you, which data we collect, how it is processed and which security precautions we take against misuse of data. We wish to make our data protection policies transparent and comprehensible for everyone, so that our visitors and customers know, how we collect, process and use data.

Personal data includes all information which can be connected to a natural person (e.g. names, addresses, telephone numbers, dates of birth or email addresses).Generally you can use our online services without sharing your personal information. However, some services, like a registration or the participation in a lottery may require the entry of personal data.

All our employees are regularly trained in data protection and are obliged to treat personal data confidentially. Our datacentre and our IT department are constantly adjusting our security measures to meet the latest standards. Our security measures are regularly monitored for effectiveness by internal processes and our data protection officer. Nevertheless, internet technologies may be affected by security flaws. Comprehensive protection against all online threats cannot be achieved, customers can, therefore, communicate sensitive data via telephone or telefax.


I. Information on the processing of your data by FORUM MEDIA GROUP GMBH (pursuant to Articles 13 and 14 of the GDPR)

a) Purpose of processing

We process your personal data for the following purposes:

  • To provide this online service and to fulfil our contract according to our general terms and conditions
  • To place advertisement for our own products and services as well as for third party products and services
  • to conduct market research and to measure reach within the limits of statutory regulation (e.g. § 7 Abs.3 UWG) or after consent
  • To send you email newsletters
  • To contact you while processing your request
  • To create your customer account and make it available to you as well as to manage your orders

b) Legal basis: Legitimate interest in processing data

A far as article 6 f GDPR (General Data Protection Regulation) applies, our legitimate interest is to pursue business operations with special regard to the well-being of our employees and company owners.

c) Data transfer to third parties

We only share your personal data with third parties if it is either necessary to fulfil our contract or if you have given us your consent to do so. Furthermore we reserve the right to share your data if our company or a third party has a legitimate interest in sharing. In order to fulfil our contract we provide the shipping company with the data required to deliver the ordered goods. For processing payment we share the necessary payment details with either the bank in charge of the transaction or our authorised payment service provider or the payment service you have chosen during the ordering process (e.g. PayPal). If data is shared with a third party based on a legitimate interest, it is stated in our privacy policy. Furthermore your data may be disclosed to third parties in order to comply with the law or to respond to an enforceable administrative order or court order. All employees of FORUM MEDIA GROUP GmbH are obliged to treat personal data confidentially.

d) Service contractors

We reserve the right to employ service contractors for collecting and processing data. We only supply our contractors with personal data for a specific purpose. Thus, e.g. your email address may be shared with a contractor, so he can deliver an ordered newsletter. Contractors can also be commissioned to provide server capacities. In general, service contractors are employed as so-called processors. This means that they may only process the personal data of a person using our online services upon our instruction.

II. What data we collect in detail and how we use it

Log files

You can visit our website without providing any personal information. Your browser, however, automatically sends certain information while you are online, which is recorded in so-called log files. We store these log files for the purpose of locating malfunctions and for safety reasons (e.g. to investigate attacks on our system) only. They are deleted after90 days. Log files, which are subject to evidential purposes, will not be deleted until the investigations of an incident are completed. In individual cases log files may be handed on to the investigating authorities.

The following information is recorded in log files:

  • IP address (internet protocol address) of the device used to access online services
  • Internet address of the previous website from which a link was followed (so-called HTTP referer)
  • Name of service provider which provides access to the online service
  • Name of the accessed files or information
  • Time and date as well as duration of access
  • Amount of data transferred
  • Operating system and information on the browser used, including installed add-ons (e.g. flash player)
  • HTTP status codes (e.g. “OK” or “Not Found”)

The provision of personal data may also be required by law (e.g. tax regulations).

Collection and use of data for processing contracts and upon registration of a customer account

If you share your personal data voluntarily, e.g. by opening a customer account, by placing an order or by contacting us (e.g. via contact form or email), we will collect it. It is self-explanatory which form collects which data. We use the data given to us to process your contracts and requests. After the contract is fulfilled or after you have deleted your account, your personal data is blocked from further use. Upon expiry of the retention period necessary according to commercial law and tax law, we will delete your personal data if you have not given us your explicit consent to further use of your data or if we have reserved the right to use your data for additional purposes permitted by law. Please refer to the additional purposes listed below. You can delete your customer account at any time by sending a message to the address listed below.

Subscription to our newsletter

If you subscribe to our newsletter, we use the necessary data you have provided us with to regularly send you our email newsletter. You can unsubscribe from the newsletter at any time by sending a message to the address listed below or by following the designated link in your newsletter. The usage of the emails is recorded. A contradiction to the recording is possible at any time via a dedicated link in each e-mail or with a message to datenschutzbeauftragter (at)

Advertisement by E-Mail, Fax and Phone and your right to object

If we receive your e-mail address, fax or telephone number in connection with the sale of a good or service and you have not objected, we reserve the right to regularly notify you about offers on products similar to those already purchased, from our range by e-mail, fax or telephone. You may object to the use of your contact information at any time by posting a message to the contact option described below or via a dedicated link in the advertising email, without incurring any costs other than the transmission costs of the basic rates. The usage of the emails is recorded. A contradiction to the recording is possible at any time via a dedicated link in each e-mail or with a message to datenschutzbeauftragter (at)

Advertisement by mail and your right to object

Furthermore, we reserve the right to retain your name and surname, your postal address, as well as your title, your academic degree, your year of birth and your profession/ line of business or type of business – if we have received this additional information during our contractual relationship – in our database. We use this database for our own advertising purposes, e.g. sending you interesting offers and information on products by mail. You can object to the retention and use of your data for this purpose at any time by sending a message to the address listed below.

Forwarding to other websites

If you leave our site, e.g. by clicking a banner advertisement and access a third-party website, so- called cookies may be placed on your computer by the third-party site. FORUM MEDIA GROUP GmbH cannot be held legally responsible for cookies being used by our advertising partners. You can find more information on our advertising partners’ use of cookies and their storage of information in their privacy policies.

Data protection for job application

We collect personal data from applicants to process the application process. Your application documents will be checked by HR officers and, if necessary, several managers from the FORUM subsidiaries. When an employment contract is concluded, personal data is stored for the implementation of the employment relationship. If we decide not to employ an applicant, the application will be deleted within two months. As an exception, retention can be required if, for example, the application is to be used as a burden of proof in a lawsuit under the German Anti-Discrimination Act (AGG) or if other legitimate interest for retention exists. If we are interested in retaining your application documents for consideration for future job vacancies, we will ask for your consent.

Data protection for minors

Children need particular protection of privacy. Thus we do not wish to collect, process or use personal data of children under the age of 18. If you as a parent or legal guardian learn that your child has disclosed personal data to us, please contact us immediately if you wish to have it deleted.

III. Information about cookies and integrated applications

About Cookies

A Cookie is a small text file that is sent from a website when it is visited and stored on the user’s computer by the user’s web browser. If the abovementioned website is visited again, the user’s browser will transmit the cookie’s information to the server, allowing the recognition of the user. Some cookies are deleted after ending a browser session (so-called session cookies), others can either be stored by the user’s web browser for a certain, predetermined period of time or permanently (so-called temporary cookies or persistent cookies).

What data is stored by cookies?

Cookies will never store personal information. They are only used for online identification.

How to disable/ delete cookies?

You can deactivate the storage of cookies in your browser settings. Stored cookies can be deleted at any time through your browser. Please note that our online services may stop working properly or may even stop working all together if you disable all cookies. Moreover, please note that objections against the creation of user profiles sometimes use a so-called “opt-out cookie”. If you have disabled all cookies your objection might not be taken into account anymore. In this case, please submit your objection again.

What kind of cookie do we use?

Necessary cookies

Certain cookies are vital for the proper function of our online services. This includes: Authentication cookies for the identification of our users; temporary cookies to remember certain user input (e.g. items added to a shopping cart or content of an online form); cookies to remember certain user preferences (e.g. search or language settings); cookies to store data and thus guarantee the smooth playback of video- and audio content.


We use “Matomo” (formerly “PIWIK”) on this website for statistical analysis. This is an open source web analysis tool. With Matomo, data is only transmitted to our server and not passed on to third parties. Matomo is deactivated when you visit our website. Your usage behavior will only be recorded anonymously if you actively consent. Your IP address will be anonymized immediately; you remain anonymous as a user.

During your website visit, i.a. collects the following data:
• the pages you have visited, your “click path”
• Achievement of “website goals” (conversions, e.g. newsletter registrations, downloads, purchases)
• Your user behavior (e.g. clicks, length of stay, bounce rates)
• Your approximate location (region)
• your IP address (in abbreviated form)
• technical information about your browser and the devices you use (e.g. language setting, screen resolution)
• Your internet provider
• the referrer URL (via which website / via which advertising material you came to this website)


Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website. By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above. In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use and the Terms and Conditions for Google Maps . Google also offers further information at

Google Fonts

Our website uses Google Fonts to display external fonts. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our site. When you access our site, a connection to Google is established from which Google can identify the site from which your request has been sent and to which IP address the fonts are being transmitted for display. Google offers detailed information at in particular on options for preventing the use of data.

Google reCAPTCHA

Our website uses Google reCAPTCHA to check and prevent automated servers (“bots”) from accessing and interacting with our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar. Google offers detailed information at concerning the general handling of your user data.

Individual rights

You have the right to be informed and, under certain conditions, the right to rectification, to erasure, to restrict processing or to object to the processing of your personal data and from 25th May 2018 the right to data portability. Furthermore, you can object to the processing of your personal data for advertising purposes at any time (“objection to advertising”). Please consider that for organisational reasons your objection may overlap with the use of your data in an ongoing campaign. If you have given us your consent for processing your data, you can revoke it for future use at any time. The legality of processing your data until revocation remains unaffected. Please use the information stated at the top of this privacy policy to exercise your rights. Please make sure that we can allocate your objection to you.

Right to issue a complaint to a regulating authority

You have the right to issue a complaint to a regulating authority. You can contact your local data protection authority (responsible for your place of residence) or the data protection authority responsible for our company:

Bavarian Data Protection Authority (BAyLDA), Promenade 18, D-91522 Ansbach,

Contact us

For more information on data protection or if you have suggestions, please contact our data protection officer via email (datenschutzbeauftragter(at) For contact information on FORUM MEDIA GROUP GmbH please see our contact details at the top of this privacy policy. If you choose to contact us by email, please note that confidentiality of the information sent cannot be guaranteed. The content of emails may be intercepted by third parties. We suggest that confidential information should only be sent by mail.

IV. Technical notes for privacy settings

Customise your browser’s privacy settings here

Internet Explorer:

Mozilla Firefox:

Google Chrome: